Delivery & Collection
WE HAVE MOVED...
We have now completed our move to new office/showroom which you can find at: AL HARAMAIN PERFUMES, Unit 3, Renwick Road Industrial Estate, Renwick Rd, Barking, IG11 0SD, United Kingdom
ROYAL MAIL
All shipping options below are for UK Mainland addresses only. All orders must be placed by 12:00pm for same day dispatch (Mon-Fri). Orders placed after 12:00pm on a Friday will be processed on the following Monday. Delivery may be subject to delays due to adverse weather or if delivery address is in a remote location.
| Royal Mail 48 Large Letter | From £1.99 |
| Royal Mail 24 Large Letter | From £2.49 |
| Royal Mail 48 Tracked | From £4.95 |
| Royal Mail 24 Tracked | From £5.99 |
FREE UK Delivery on orders over £50 (Royal Mail Standard Service)
If you have any queries about your order, email us at orders@alharamainperfumes.co.uk or you can call us on 020 3026 0786 and our team will assist you
NEXT DAY DELIVERY - UK
| Parcelforce Courier 24 Hour Tracked | £6.50 |
Next day delivery service is for Mainland UK addresses only. Orders via Parcelforce must be placed by 1:00pm (Mon-Fri) for next day delivery. This service requires a signature for proof of delivery.
Orders placed on a Friday (after 1:00pm), Saturday or Sunday will be dispatched on the following Monday and delivered Tuesday (Public Holidays excluded).
Deliveries may be subject to delays due to adverse weather conditions or if delivery address is in a remote location.
FREE CLICK AND COLLECT
- Click & Collect Service FREE from Al Haramain Perfumes UK Distribution warehouse at Katella Trading Estate, 4 Corners Distribution Ltd Unit 3B, 10a River Rd, Barking, IG11 0DG - PLEASE NOTE: Between 5-11th December Click and Collect will be unavailable due to our office relocation. From Monday 11th December CLICK AND COLLECT will be available from our new Showroom address above.
SHIPPING UPDATE – EU ORDERS
IMPORTANT UPDATE: Due to changes introduced by our courier partners to EU shipping following new EU regulations, we are currently shipping as normal to the following destinations outside the UK - France, Germany, Austria, Netherlands, Ireland and Italy. All other destinations require min order value of €150 due to new EU regulations. We are working closely with the Courier companies to address the new regulations and will post updates on this page when available.
Al Haramain Perfumes are delighted to announce EU Deliveries are now available to most European destinations (might be an idea to add a link to the European destinations pointing to the page showing charges). We have updated our product pricing for all our EU customers to include Customs Clearance fees which covers the charges introduced following the departure of the UK from the European Union.
Why have prices changed for European orders?
We have simplified shipping to the EU to include the Customs Clearance fees in your purchase to avoid unnecessary delays and request for fees before your parcel is delivered.
CUSTOMS CLEARANCE EXPLAINED
What does custom clearance mean?
All goods shipped from the UK to EU destinations are subject to Customs Clearance charges which do not include your shipping fees which will be calculated at checkout.
How long does customs clearance take?
Typically, customs clearance can be up to 24 hours. All paperwork will be taken care of in-house by us which ensures your order will be delivered direct to your door without unnecessary delays which are associated with Delivery Duty Unpaid (DDU) which would involve customs duties being paid by the customer before it is released by customs for delivery resulting in delays.
Why we include Customs Clearance in our prices?
Following the UK’s departure from the EU, shipping products to EU destinations (Distance Selling) has resulted in new EU VAT and customs rules. When placing an order for shipping to the EU, VAT, Customs Duties and customs clearance fees based on your location may apply and are payable before delivery.
All our products are now customs cleared. What this means is Al Haramain Perfumes UK will cover all import duties and taxes, and customs clearance for orders shipped to EU destinations. Inclusive customs duties mean shopping with Al Haramain Perfumes UK, has never been easier.
To place an order for delivery into the EU from the UK, you will need to accept our terms and conditions before proceeding to checkout. If you have any questions regarding your order, please email us at sales@alharamainperfumes.co.uk
THIS POLICY WAS LAST UPDATED 11/12/2023
For more information on delivery costs to selected EU destinations please refer to our Shipping Policy page or email us at sales@alharamainperfumes.co.uk