Frequently Asked Questions

Questions? Comments? Let your customers get in touch with you by filling out the email form below.
Reassure them that someone will get back to them within a certain timeframe

You can request free perfume samples depending on availability which will be shipped out with your order. To request a
sample, simply add the name/s of the fragrance samples you require in the note section on the cart page when placing your order.

We guarantee your satisfaction with any goods that you purchase from us. In accordance with UK distance selling regulations, you have the right to cancel your order within 7 working days from delivery.  Click on the returns policy link for more information on our Returns and Refunds policy

We offer standard free delivery over £50 to all UK mainland destinations, as well as free delivery to most European destinations on orders above £100. We ship through our trusted delivery partners including Royal Mail, DPD, UPS and Parcel Force. Click on shipping options for more details

For UK mainland orders we aim to process your order the same day when placed by 12pm Monday to Friday. For orders placed on weekends and bank holidays we aim to dispatch the next working day by 2pm. For European orders we aim to have your order delivered within 5 working days once dispatched. We aim to have your order delivered on time, however due to unforeseen circumstances in some cases deliveries could take longer than expected. All orders will be processed once payment is cleared.

Due to certain unforeseen circumstances our delivery partners may not be able to fulfil guaranteed delivery times. If you do not receive your order within the estimated delivery times, please email us and we will investigate why your order has not been received and offer a solution.

If you receive a damaged or defective item, please contact us via email and we will investigate the issue and offer a solution.

Unfortunately, we are usually unable to amend orders once placed. If an urgent amendment is required please contact us as soon as possible & we will try our best to resolve the matter at hand.

If your order has already been dispatched, we are unable to cancel the order.

Our new location is Al Haramain Perfumes UK, 4 Corners Distribution Ltd, Unit 3, Renwick Road Industrial Estate, Renwick Rd, Barking, IG11 0SD, United Kingdom. 

We are the official UK/EU distributor of authentic Arabian fragrances for Al Haramain Perfumes. Here at 4 Corners
Distribution Limited, we are on hand to advise on the very best middle eastern Eau de Parfums, Attar Oils,
Bukhoor and Home and Beauty products, which also include fragrances from 
Orientica
Perfumes
 also available online.  

For any further enquiries you can email us and we will aim to answer your query as soon as possible. For urgent enquiries please do not hesitate to call us directly.

Do You Have Any Question?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.

Shipping & Return

If your aren't perfect, return them within 30 days for a full refund.

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Shipping & Return

If your plant aren't perfect, return them within 30 days